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Write your own reviewGreat Company
Mike and the installers were helpful and professional. The delivery and installation was timely and efficient.
Installed product:
Standard+ Shaker-Flat XS Garage DoorFichner Doors
We are very happy with the garage doors and have received numerous compliments. I do want it noted that one of the doors was scratched and dented by the handle on the inside of the door. I debated… Read more We are very happy with the garage doors and have received numerous compliments. I do want it noted that one of the doors was scratched and dented by the handle on the inside of the door. I debated about saying anything because it is on the inside, but figured I would mention it here so that if anything were to happen as a result of the scratch/dent that I would have this as back up.
Installed product:
Standard+ Classic XL Garage DoorGreat Job
Crosby Garage Door Co, did a great job installing my new garage door. Once ordered it only took about 2 weeks until it was ready to be installed. Installation was only about 3 hours, they cleaned up… Read more Crosby Garage Door Co, did a great job installing my new garage door. Once ordered it only took about 2 weeks until it was ready to be installed. Installation was only about 3 hours, they cleaned up everything inside and outside of my garage area when finished. Thanks Crosby for doing such a nice job.
Installed product:
Acadia 138 Classic CC Garage DoorGreat service!
I recently purchased a garage door from Crosby Garage Door Co. Michael, the owner, discussed all the features their doors have. He came out and reviewed everything in detail regarding the door. He…
Read more
I recently purchased a garage door from Crosby Garage Door Co. Michael, the owner, discussed all the features their doors have. He came out and reviewed everything in detail regarding the door. He helped me make up my mind on a couple of different options. They had it installed in 2-hours and it looks great! Extremely happy with the door, Mike and the installers. Highly recommend this company and their work!
Installed product:
Acadia 138 Classic MIX Garage DoorArgumentative and Rude
I requested service for a broken spring. The spring was replaced however they got oil/grease on the exterior side of the door. I called to report the problem and was told to use Dawn dishwashing… Read more I requested service for a broken spring. The spring was replaced however they got oil/grease on the exterior side of the door. I called to report the problem and was told to use Dawn dishwashing liquid. It didn't help. Two service technicians told us that we "removed some type of powder worsening the problem and we should have let them clean the door". BJ/DJ (whatever his name was) was absolutely rude, belligerent and argumentative. I would never use Crosby Garage Door Co.
Company response:
Sorry you are unhappy with our service tech. Dawn dish soap would normally clean off the oil left on your door. Due to the age of your door the paint finish has started to break down causing a powder finish to form on the surface. We were not aware of this in the office when you called. Our service techs returned and cleaned the entire surface of your garage door. We try to do our best for all our customers, but sometimes situations can become a little difficult.Awesome experience
Installed a new Lenier unit and outside keypad in an hour! Extremely quiet unit. Two very professional and courteous installers. Very satisfied.